There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If all is well with the returned item your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. To be eligible for a return, the item must be unused, in original package and in the same condition as you received it. We are unable to accept refund of exchange after 14 days from receipt of delivery/collection. To return your item, please email us at beforehand and mail it back to Amina Collection Singapore Pte Ltd, 10 Anson Road #28-12 International Plaza Singapore 079903. We offer exchanges within 14 days from receipt of delivery/collection for all items purchased from us.īuyers will be responsible for paying the return shipping costs unless there is defect on the purchased item. If you need special delivery arrangement, do contact us at h. Please contact your local customs office in regards to any customs and import duty charges. We are not responsible for any customs and import duty charges. These charges must be paid by the recipient of the parcel. International customers are responsible for all handling fees, taxes and duties associated with shipping to their respective countries. Unfortunately, we may not be able to change your shipping address once your order has been submitted. Delivery time may be affected due to festive holidays of the destination. Please note that estimated delivery time is calculated when the parcel is dispatched. Shipments are delivered by overseas courier service with registered tracking number attached. Orders will be shipped within 2 to 5 business days upon confirmation from our Japan warehouse. ※For Customers in Japan, please visit our website from here. * Some areas may not be eligible for the delivery service. Shipping Rate & Estimated Delivery Time Delivery to*
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